Contact

Our Customer Service Team are knowledgeable about art materials and are committed to offering the highest levels of care around the clock.

The best way to resolve queries is to check our Help & Advice Centre or send us a message using our Customer Service Messenger Box available on this page.

Here are some of our most commonly asked Help Centre questions:

We recommend calling our Customer Service Team if you wish to:

• - Cancel an order (before dispatch).
• - Amend an order's delivery address (before dispatch).
• - Place an order over the phone (UK, US and AU only).
• - Make any other urgent queries.

Our UK Customer Service Team is available on +44 (0)207 254 0077

Monday - Friday: 9am - 5.30pm GMT
Saturday: 10am - 4pm GMT

Our US Customer Service Team is available on +1 207 331 8880

Monday - Friday: 9am - 5pm EST

Our AU Customer Service Team is available on +61 (0)864 580 850

Monday - Friday: 9.30am - 4.00pm ACST