Our Customer Service Team are knowledgeable about art materials and are committed to offering the highest levels of care around the clock.
The best way to resolve queries is to check our Help & Advice Centre or send us a message using our Customer Service Messenger Box available on this page.
Here are some of our most commonly asked Help Centre questions:
We recommend calling our Customer Service Team if you wish to:
- - Cancel an order (before dispatch)
- - Amend an order's delivery address (before dispatch)
- - Place an order over the phone (UK, US and AU only)
- - Make any other urgent queries
Our UK Customer Service Team is available on +44 (0)207 254 0077
Monday - Friday: 9am - 5.30pm GMT Saturday: 10am - 4pm GMT
Our US Customer Service Team is available on +1 207 331 8880
Monday - Friday: 9am - 5pm EST
Our AU Customer Service Team is available on +61 (0)864 580 850
Monday - Friday: 9.30am - 4pm ACST
