Gift Vouchers, Rewards & My Favourites

Gift Vouchers

Purchase

Jackson's offer a range of Gift Vouchers, at a range of values starting from £5. These can be redeemed on our website, over the phone, by post or in our Hackney or Gloucester branches - our Putney branch is currently unable to process Gift Vouchers.

Gift Voucher orders are despatched the same day, if placed before 2pm GMT, and are always free to send. Valid for two years from the date of purchase.

You can view our selection of vouchers here. 

Please note that Gift Vouchers are non-returnable.

Use

Your Gift Voucher can be redeemed at the checkout, or by quoting its code when placing an order by phone, email or post. If you have more than one Gift Voucher to spend, add each code separately in the basket. You can see what codes you have enter by clicking Applied Coupons. 

Balances

If you only spend part of your Gift Voucher’s value, the remaining credit (balance) will be recorded on your account but will not be visible online. To find out the remaining balance of your Gift Voucher, please get in touch with a member of our team here.

You can spend the remaining credit of your Gift Voucher by placing your order with a member of our team. We can also convert your Gift Voucher balance to Reward Points on your account, so that you can apply these to your next order at your convenience.

Reward Points

Every time you place an order with Jackson’s through your account, or write a product review, you’ll receive Reward Points.

For every £1 you spend with us you will receive 10 points. Therefore, 1000 points gives you £1 credit to use on your next order.

You’ll receive x2 Reward Points when you purchase Jackson’s own brand products, and 25 Reward Points for each published Product Review.

From 27th January - 10th February 2023, you’ll receive x5 Reward Points when you purchase any Jackson’s surface.

Please note, Reward Points are calculated on the basket value converted to GBP £.

Sign into your account to see your balance.

Redeeming Reward Points

To redeem your Reward Points, you’ll need to be logged into your Online Account. Then go to the Basket before starting the Checkout.

In the Basket page you will find the 'Reward Points' field, under the 'Basket Totals'.

Here you can enter the amount of points you would like to spend and then click ‘Apply Points’ before clicking on the 'Proceed to Checkout' button.

Please note that points can only be used once and cannot be exchanged for cash. If you place your order through guest checkout and not through your account, you will not receive any Reward Points.

My Favourites

You have the option to create personal wishlists which are easily shareable.

Maybe you’ve seen a product you’d like gifted to you, or maybe you’re buying something for the artist in your life and you want to check whether a particular product is to their liking, or maybe you want to share product recommendations with a group of peers or students, either way, sharing wishlists is simple.

HOW TO CREATE A WISHLIST

Once you’re signed into your account, you can add products by clicking ‘Add to My Favourites’ located on each product page.

HOW TO VIEW YOUR WISHLIST

Once you’re signed into your account, locate ‘My Favourites’. If you’re on a desktop computer, click on the star icon at the top menu for easy access.

HOW TO SHARE YOUR WISHLIST

Click 'SHARE THIS' at the bottom of the page. Here you add the recipients email address and a message, then click ‘SHARE WISHLIST’. The email will notify the recipient of the products on your list, and they will have the option to add anything they want directly to their basket.