Regular Jackson’s customers will have noticed some changes to the look of our products and catalogue over the last year. Now it’s time for our website to have a makeover too! It’s not just a pretty face – we’ve created a new navigation system to allow every kind of artist quick access to the materials they’re after. Plus, important instructions about accessing your account are included below – read on for more information.
Three easy ways to navigate
Know exactly what you want? Our enhanced search box immediately shows you results as you’re typing, taking you straight to that specific brush or paint.
Loyal to a specific range? Use the Brand menu to navigate straight to it, then try our new View Full Range option to see every colour or size option on one page.
Fancy trying something new? We’ve built in a huge range of filters to help you narrow down our 40,000 + products – if you’d like to look at all of our Cadmium Red watercolour tubes, or all of our brush sets suitable for oil painting, or the best quality pastels, or a particular size of canvas in every brand, then that list is just a few clicks away.
That’s not all!
Our new site comes with a live chat feature and easier product reviews, plus promotions and freebies tailored to the medium you work in. We’ll be rolling more of these out over the next few months, so keep an eye on your inbox for updates!
No need to re-register
We’ve imported your account details, recent orders and reward points balance, so there’s no need for you to create a new account. For security reasons, customers will simply need to reset their password – you’ll be prompted to do so when you log in.
We’re aware that a few customers have had difficulty receiving password reset emails; if you request one and don’t receive it, contact email@example.com for a new password. If at any point you see a 400 page error when visiting the site, please delete your cookies and try again.