PRICE MATCH
We want to make sure you always get the best prices on your favorite art supplies. Our team check hundreds of competitor prices weekly so that we can guarantee the lowest prices.
We are happy to Price Match other US online retailers’ prices for products we already stock, and in most cases, we can even match competitors' promotions too.
Price Match Guidelines
We always want to offer the best prices we can. However, recent US tariff changes mean supplier prices are shifting too often for us to guarantee a Price Match in the US at the moment.
You’re very welcome to send us a Price Match request and we’ll do our best to help, though approval may not always be possible until prices have stabilised.
We will consider the Price Match request if the product is:
- The same exact product on a competing retailer or online shop's website
- Available to the general public at that price
- In stock and available for immediate delivery by a competing authorised retailer
We are unable to Price Match if the product is:
- Part of a bundle, set or pack
- On promotion exceeding 45% discount
- On clearance
- On a supplier or manufacturer website
- On an auction website
- On our US website but dispatched from the UK warehouse, as tariffs are included in the price
- On a marketplace website, such as Amazon, eBay, etc.
- From a Jackson's promotion, outside the promotional dates
How to Request a Price Match
If you find a product cheaper elsewhere, whether you’ve already placed the order (within seven days) or are about to, please contact our Customer Service Team and we’ll credit you with the difference.