Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our website environment is secured behind strict firewall rules and a virtual private network to place the environment behind public facing networks. Threat detection at infrastructure level is provided by AWS Guard Duty, continuously monitoring for malicious activity. For the public facing elements of the website CloudFlare provides malicious detection and blocking.

Our third-party payment acquirer and payment providers also conduct quarterly vulnerability scans to check the web hosting environment for known threats.

Though we have these procedures in place we can’t be held responsible for any intercepted information shared through our website without our knowledge or permission.

Further reading:

- https://aws.amazon.com/guardduty/

- https://www.cloudflare.com/products/bot-management/

Credit Card Security

We do not see or touch your credit card details and we do not store your card details anywhere within our systems or our web servers.

Your payment card details are sent in encrypted form to our credit card processor.

The payment card details are not entered into or stored on our website or servers.

Your payment will be taken directly from our payment providers secure payment processing page.

If a malicious threat actor/hacker intercepts your payment internet traffic they will not be able to do anything with the payment data as the payment card number is scrambled during the upload process. No one can read the data except our payment card processing company.

We use secure servers (SSL) and extra strong encryption.  

Payment via PayPal

- Website takes the the user to PayPal to login or ‘one-time’ payment system

- When payment has been completed, the user is taken back to the website to complete the order and confirm all details 

Payment via debit/credit card

- Website takes the user to "our" payment platform (Checkout.com) to complete the order payment 

- When the payment has been completed, the user is taken back to the website to an order confirmation message