To ensure your gifts arrive before 25th December, please check the delivery options and the estimated delivery times shown at Checkout before placing your order. Delivery times vary depending on the items and the destination.

If you are ordering close to the 25th, our Gift Vouchers are a perfect last-minute option and can be emailed instantly to the recipient.

Our US warehouse will be closed from 25th to 28th December, and 1st January.

Our UK warehouse will be closed on 25th and 26th December, and 1st January.

We offer a choice of shipping options, including priority shipping wherever possible, as we know how important it is to get to work quickly. Shipping costs are based on location, size and weight of an order with the aim of giving you the best discounted price and quickest delivery times.

​The website will instantly calculate all the delivery options, including the cost and estimated delivery times.

We aim to dispatch every order as quickly as possible. However, during rare instances of unexpected demand or operational issues in our warehouse, processing and dispatch times may take longer than originally estimated.

To find out the options for the order you want to place for delivery to any country:

1. Add all your desired items to your Basket
2. Open the Basket page
3. Click on 'Estimate Shipping and Tax' and select where you'd like your order sent to
4. Click on 'Get a Quote' to confirm

Please remember, large and heavy products cost a lot more to ship than products that are small and light. If a delivery estimate seems high, try removing large or heavy products from your basket for a comparison.

We cannot send flammable or hazardous liquids or aerosols by airmail.

Shipping for Brush-Only orders is FREE when you spend over $59 (USD).

Oversized orders or those requiring extra packaging may incur additional charges.

Depending on your order destination, the types of products purchased, and the value of your order, you may be liable for local import duties and taxes, which are your responsibility to pay. Please refer to the Tax, Customs Fees & Duty section below for more information.

As of the 29th of August 2025, new US customs rules came into effect that changed how duties and tariffs are applied to orders dispatched from outside the United States.

The de minimis exemption, which allowed duty-free imports up to $800 (USD), was completely removed. Goods made in China and Hong Kong were already excluded from this exemption since March 2025.

This means that all shipments arriving in the US from overseas are subject to customs duties and clearance procedures, no matter their value.


Ordering From Our US Warehouse
Orders dispatched from our US warehouse in Maine are unaffected and are not subject to import duties or tariffs.

Sales Tax is applied automatically, in line with domestic US rules.

Ordering From Our UK Warehouse
All orders dispatched from our UK warehouse are subject to import duties, and in some cases, sales tax.

The import duty fees are, however, included in the selling price and the couriers take care of the customs clearance for you. Your order will arrive with no additional fees for you to pay.

Orders shipped to the following states also include sales tax at the relevant rate: Arkansas, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, Rhode Island, Utah, Vermont, Virginia and Wisconsin.