CONTACT
Our Customer Service Team are knowledgeable about art materials and are committed to offering the highest levels of care around the clock.
The best way to resolve queries is to check our Help & Advice Centre or send us a message using our Customer Service Messenger Box available on this page.
Here are some of our most commonly asked questions:
We recommend calling our Customer Service Team if you wish to:
- Cancel an order (before dispatch)
- Amend an order's delivery address (before dispatch)
- Place an order over the phone (UK, US and AU only)
- Make any other urgent queries
UK Customer Service Team
Contact: +44 (0)207 254 0077
Christmas Hours
23 December - Open
24 December - Closed
25 December - Closed
26 December - Closed
27 December - Open
28 December - Open
29 December - Open
30 December - Open
31 December - Closed
1 January - Closed
2 January - Open
Monday - Friday: 9am - 5.30pm GMT
Saturday: 10am - 4pm GMT
CA / US CUSTOMER SERVICE TEAM
Contact: +1 207-616-0772 | (800) 643 6440
Christmas Hours
23 December - Open
24 December - Closed
25 December - Closed
26 December - Closed
27 December - Open
28 December - Open
29 December - Open
30 December - Closed
31 December - Closed
1 January - Closed
2 January - Open
Monday - Friday: 9am - 5pm EST
AU Customer Service Team
Contact: +61 (08) 6458 0850
Christmas Hours
23 December - Open
24 December - Closed
25 December - Closed
26 December - Closed
27 December - Closed
28 December - Closed
29 December - Closed
30 December - Closed
31 December - Closed
1 January - Closed
2 January - Open
Monday - Friday: 9.30am - 4pm ACST