Environmental Policy

Whilst we understand that Carbon offsetting is not as ideal as avoiding fossil fuel use in the first place, we do believe that it is a step in the right direction. As a result, we have decided to offset carbon emissions for all Jackson’s deliveries, from April 2020 to the present day.

We were audited by 3Degrees, who worked out the carbon emissions created by all our deliveries by land, sea and air. Once provided with a carbon emissions figure, we were able to offset this with verified projects around the world through Treepoints, providing backdated payments to cover deliveries since April 2020. You can see the carbon offset amounts here.

We have an ongoing commitment to become a carbon-neutral company. While we have some way to go, we are making progress. 78% of our energy use is purchased from renewable sources, 17% comes from our own solar panels, and the final 5% is gas, which is also offset.

Our investigations into tackling other aspects of the supply chain are ongoing. We welcome any ideas and suggestions on how we can continue to improve.

Since 2011, we have planted an average of 150 trees per year to offset the use of paper in our catalogues. We work with Trees for Life, a conservation charity dedicated to revitalising wild forests in the Scottish Highlands. Like many of our customers, the staff at Jackson's are inspired by the beauty of landscape and nature, so this scheme is a good way to support a very worthy cause.

Alongside this, the paper we use for our catalogues is FSC-certified. This ensures the forests are managed in such a way that preserves biological diversity and benefits the lives of the local people and workers.

We continue to work with suppliers to reduce the use of plastics in our packaging, use recyclable alternatives, and where possible make it easier for you to recycle. We’re constantly looking for the best practical and environmentally friendly packaging options available.

Our boxes are 100% recyclable and FSC (Forest Stewardship Council) approved. We also use paper tape to make it easier for you to recycle the boxes and cardboard that you receive from us.

Our packaging peanuts are 100% compostable. Made from starch-based raw materials using a low-energy manufacturing process, they are natural, non-toxic, and break down quickly in home composting. They’re also completely water-soluble so you can dissolve them in water and pour them down the sink.

The PLA-N film used for our brush bags and small items is industrially compostable to EU Standard EN 13432. The film biodegrades into water, CO2, and biomass through microbial digestion within six months at 58°C. This film is not certified as home compostable.

Our delivery partner DPD has an established track record at the edie Sustainability Leaders Awards, one of the UK’s leading business awards for environmental initiatives. The parcel carrier has received multiple honours for its work to reduce emissions, cut waste, and develop innovations that support its net-zero ambitions.

DPD operates nearly 4,000 electric vehicles in the UK, making up around 37% of its final-mile van fleet and supporting tens of millions of emission-free parcel deliveries each year. For more information, visit DPD's dedicated webpage.