Service Updates

Dispatch

Currently we are dispatching and delivering orders within the delivery estimates provided in the Checkout.

UK Courier Strikes and Delays

UK orders placed with Royal Mail or Parcelforce may experience some delays due to ongoing strikes so please allow for extra time for your order to arrive. This may also affect other couriers delivery times due to the strain on their networks.

For more details, please see the links below.

Royal Mail

Parcelforce

DPD

For tracking details, please sign in to your Jackson's Account where you can find your order's tracking link in My Account if a tracked delivery service has been selected.

Please allow up to 24 hours from the time you receive your dispatch confirmation email before tracking.