Price Match

Price Match

We want to make sure you always get the best prices on your favourite art supplies. Our team checks hundreds of competitor prices weekly, so that we can guarantee the lowest prices.

We are happy to Price Match other online retailer’s prices for products we already stock, and in most cases we can even match competitors' promotions too.

Price Match Guidelines

We will Price Match if the product is:

  • The same exact product on the competitor's website.
  • Available to the general public at that price.
  • In stock and available for immediate delivery by a competing authorised retailer.

We are unable to Price Match if the product is:

  • Part of a bundle, set or pack.
  • On promotion exceeding 45% discount on the Recommended Retail Price (RRP).
  • On Clearance.
  • On an auction website.
  • On a marketplace website, such as Amazon, eBay, etc.
  • From a Jackson's promotion, outside the promotional dates.

How to Request a Price Match

If you find a product cheaper elsewhere, whether you’ve already placed the order (within seven days) or are about to, please contact our Customer Service Team and we’ll credit you with the difference.

Trade Account

If you are ordering on behalf of a college, art school, professional studio, public gallery, or institution, please contact to open a Trade Account.