Gift Vouchers, Reward Points & My Favourites

Gift Vouchers

Purchase

Jackson's offer a range of Gift Vouchers, at a range of values starting from £5. These can be redeemed on our website, over the phone, by post or in our Hackney or Gloucester branches - our Putney branch is currently unable to process Gift Vouchers.

Gift Voucher orders are despatched the same day, if placed before 2pm GMT, and are always free to send. Valid for two years from the date of purchase.

You can view our selection of vouchers here. 

Please note that Gift Vouchers are non-returnable.

Use

Your Gift Voucher can be redeemed at the checkout, or by quoting its code when placing an order by phone, email or post. If you have more than one Gift Voucher to spend, add each code separately in the basket. You can see what codes you have enter by clicking Applied Coupons. 

Balances

If you only spend part of your Gift Voucher’s value, the remaining credit (balance) will be recorded on your account but will not be visible online. To find out the remaining balance of your Gift Voucher, please get in touch with a member of our team here.

You can spend the remaining credit of your Gift Voucher by placing your order with a member of our team. We can also convert your Gift Voucher balance to reward points on your account, so that you can apply these to your next order at your convenience.

Reward Points

Every time you place an order with Jackson’s through your account, or write a product review, you’ll receive reward points.

For every £1 you spend with us you will receive 10 points. Therefore, 1000 points gives you £1 credit to use on your next order. You’ll receive double reward points on Jackson’s own brand products, as well as 25 points for each product review you leave.

Your balance can be checked by visiting the My Account section of the site: sign in to see a link to this in the top right corner of your screen.

Redeeming Reward Points

To redeem your Reward Points, you’ll need to be logged into your Online Account. Then go to the Basket before starting the Checkout.

In the Basket page you will find the 'Reward Points' field, under the 'Basket Totals'.

Here you can enter the amount of points you would like to spend and then click ‘Apply Points’ before clicking on the 'Proceed to Checkout' button.

Please note that points can only be used once and cannot be exchanged for cash. If you place your order through guest checkout and not through your account, you will not receive any reward points.

My Favourites

Jackson’s has the option to create a personalised wishlist which is easily shareable.

Let your friends and family know what you’d really like to receive, and save them the hassle of buying the wrong gift for a special occasion. Maybe you’re buying something for the artist in your life and you want to check whether a particular product is the perfect gift; you can share the product with multiple people at the same time by sharing your My Favourites list with them. It's also great for creating a list of items for teachers to share with their students.

To create a My Favourites list; once you are signed into your account, you can add products to My Favourites by clicking Add to My Favourites, located under the quantity on each product page. This will take you through to the list of the products you’ve selected.

You can also view this list by clicking on the star icon on the top right of the homepage. If you would like to share this list with friends and family, click 'share this' at the bottom right of the page. You can then add an email address and message before sending.

The email will tell the recipient what products are on your list, with the message (if you added one), and links straight to your My Favourites list on Jackson's website, with the option to add each product to their basket.